Ports are the major crossroads of the performance of a logistics chain in which many economic actors intervene. The performance of a port and the fluidity of its passage are not an addition of isolated individual performances but the result of coordinated collective performances.
To materialize this vision of a port, a working group composed of the different actors of the port crossing was created in 2013.Its work was concretized by the definition of a series of indicators whose ambition is to measure the performance of this crossing and to highlight the quality of the services realized on the Port of Marseille Fos.
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Semi-annual and annual indicators were selected and divided into three categories:
- maritime performance indicators,
- terrestrial performance indicators,
- performance indicators to the commodity.